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Instructions to Customer
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To deliver better services, save your time and effort, and reduce rework, we hope that the customer can support us in the following ways:

 ① We are responsible for the accuracy of the translation only, and are not responsible for the purpose, contents and use thereof.
 ② Translation is a precise and professional job. Please give us more time for higher quality.
 ③ For very specialized translation, please provide us with your customary terminologies and references (if any).
 ④ The original script provided by the customer must be clear and complete, lest the translation efficiency and accuracy should be affected. The original script shall be final, as any revision thereof after the beginning of translation will cause great inconvenience to us.
 ⑤ When entering into the translation contract, please fill in the translation instructions carefully, specifying the style, format, font of translation, and also answer our questions in detail.
 ⑥ The workload will be calculated based on the original script provided by the customer upon contracting. Please confirm any revision, deletion or supplementation of the original script in writing during or after translation. In case of deletion, the original contract price will remain unchanged; in case of revision or supplementation, we shall charge additional fees and postpone the time of delivery.
 ⑦ Please present us any doubt about the translation in writing within 3 months after receipt thereof, we will modify the translation free of charge.
 ⑧ We refuse to translate any illegal, reactionary, noveletish or immoral information.